A Checklist of Questions to Ask when Buying a Paging System

Asking the right questions will help you choose an appropriate paging solution for your Columbus facility. Here are some smart things to ask your AV provider:

Regarding needs and planning

  • What type of technology for paging do you recommend for our environment and why?
  • Can the system support both live announcements and pre-recorded messages?
  • Will it integrate with our existing phone/VoIP system or network?
  • How scalable is it if we expand?

Regarding sound coverage and zones

  • Can we create multiple paging zones (e.g., front desk, warehouse, break room)?
  • How do you ensure even sound distribution and volume in areas with different acoustics or noise levels?
  • Will the equipment you recommend for paging allow for different messages in different zones at the same time?

Regarding integration and compatibility

  • Is there an option that can integrate with our Columbus fire alarm and emergency notification systems?
  • Will we be able to page from mobile devices, desktops and/or paging stations?
  • Does the system work with SIP/VoIP phones, Microsoft Teams, Zoom or other communication platforms?
  • Our systems can be integrated with the emergency protocols you already have in place to make them even more effective.

Regarding hardware and installation

  • What type of speakers will work with our ceilings/walls/outdoor areas?
  • Should we get a wired, wireless or hybrid system for Columbus paging? What are the pros and cons of each, considering our situation?
  • How disruptive will the installation process be? How long does it typically take?

Regarding ease of use and training

  • How easy will the paging system be for our staff to use?
  • Is user training included?
  • Can we customize access levels for different users?

Regarding security and reliability

  • Is the system secure? How will unauthorized users be kept out?
  • What happens if the power or network goes down?

Regarding support and maintenance

  • What kind of support do you offer after installation?
  • Are there warranties or service-level agreements (SLAs) available?
  • Do you offer remote diagnostics or system monitoring?

Regarding costs

  • What’s the full cost (equipment, labor, licensing, support)?
  • Are there recurring costs (subscriptions, licenses, maintenance)?
  • What’s the typical lifespan for this system, and how often do components need replacing?

What to expect when you come to Midwest Audio Visual for paging

We appreciate when our Columbus area customers ask the above questions, because they help us select one or two paging systems that fit their needs as closely as possible.

Our goal is always to recommend a system that fits your paging requirements AND budget. Contact your Columbus area AV team members at Midwest Audio Visual to discuss options.